This is for an advice on my sister’s house. She currently stays in Bangalore in a rented apartment. As per the rental agreement, they have agreed to pay the rent and the recurring maintenance fees due for the flats that they have occupied. But over the last six to eight months, the owner hasn’t been very clear about the maintenance charges and has made them pay the Additional Maintenence Amount to be used for replacing solar panels and some pending charges by the builder to BESCOM (Bangalore Electricity Company).
When they got to know about these additional maintenence amount recently and enquires thebowner, he and his wife have stoped attending the calls from my sister. When they sent an email explaining their concern and proposed that they will deduct this additional amount paid over the next couple of months’ rent, the owner has sent them an email threatening to withhold their advance amount paid to the owner. What should we do in this case?