Repurcussion on putting complaints on consumer sites

No unless whatever you stated had some lies in it.

Mr. Kapoor has given wise advise.

While a citizen, customer can approach online customer protals, one should be careful and use measured words and refrain from using abrasive language and stick to facts. It is also better to inform the concerned establishment in writing beforehand, if the greivance is not resolved with in ...............days,we shall be at liberty to approach the institutions of print and electronic media, NGO's, social and legal portals, consumer forums/portals, police, govt. regulators and minsitries , Police, courts of law etc at your cost and consequences.

Similarly while talking on phone, abrasive, abusive, coercing, threatening language should not be used.

The  response  of  Mr.  Shonee  Kapoor  is  most  appropriate  and  the  advice  of  Mr.  Kumar  Doab  is  cooect

I'm  sorry,  my  reply  should  read  as,  "The  response  of  Mr. Shonee  Kapoor  is  most  appropriate  and  the  advice  of  Mr.  Kumar  Dab  is  correct."