One of the website company in Chennai agreed to create a website for me per my requirements some 25 days back. They promised to finish the work in10 days. It's been more than 20 days and they are not giving any proper answers. Everytime, I have to call them for status and wait for them, they never behaved like responsible for my project. I have already paid 35% of the payment as an advance income.
Now I want to make a complaint against them for the following reasons:
1.Delaying the project.
2.Not showing any responsibility.
3.CEO of the company, rather than completing the project, talking ill about my status, job, etc., I'm highly hurt because of this.
I have all the documents, communication mails, etc., What will be the right step to do now?