A summary of the situation:
A resident of Gaikwad Haveli, Ahmedabad registered on our Job Portal as a candidate. He was approached by one of the employers “Netmack Control” registered with us. The employer, on the pretext of getting the candidate a job at Britannia as a supervisor in Bengaluru, asked him to pay 1050 on 16th May 2024 for gate-pass, uniform etc, by providing him a made up offer letter. He paid it.
Then they sent another letter asking 3500 for medical insurance and other stuff. He paid that too. He received no response post that. He was under the pretext that he received call from us, since he registered as a candidate on our platform.
After 15 days, he contacted them again and asked for refund. They convinced him that they would help someone else from his family to get the job. He wanted the job for his sister, so he paid 1550 twice on 4th June again to the same party.
After that since there was no response from them, he went to the nearest police station on the advice of a friend and a case was registered under Fake Identity UPI Fraud for a total amount of 7650.
As per the directives of Gujarat Cyber Cell Notice under sections 94, 106 & 168 of BNSS 2023 dated 7th July 2024, the ICICI corporate account was freezed as the investigating team found a transaction of ₹3009 on 16-05-2024 paid to us by the employer Netmack Control.
After receiving the complaint and upon contacting the complainant, we discovered that he has not conducted any transaction with us. Instead, his transaction was made with Netmack Control on the same day. We tried convincing the candidate that he helps us unfreeze the account by taking by the complaint, we would be looking to bear his financial loss. However, he denied fearing something would happen to him.
The employer in question Netmack Control has been blacklisted on the platform for charging money from candidates.
We sent one of our reps to the Gujarat Cyber Cell, Gandhinagar on 16th July. He was told to fill a form thru QR and wait until you get a response in 15 days. If no response is received in 15 days, you can come back and speak to the Senior Officer available in the office to get things resolved.
We also tried checking with the bank as to why the account was frozen instead of marking a lien if there was any dispute. To which they gave the notice received from Gujarat Cyber Cell.
The latest update is we have sent supporting documents and bank statements to the cyber cell email address to prove we are not at fault anywhere, but we have got no response. On visiting the cyber cell again, our rep was informed that there are 6 complaints from Gujarat. We contacted our bank asking them to furnish the information to which they denied having any such complaints on their system. They gave a confirmation letter about it. The bank account is still in Debit Freeze mode. Need help to get this resolved.
You have to resort to legal action by first issuing a legal notice to the bank demanding them to release the account as the same has been illegally frozen by them, let them give a reply blaming the cyber police about it after which you can issue a legal notice to the cyber crime police demanding the details and to release the account failing which you can file a writ petition against the cyber crime police.
