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Bedisha (consultant)     02 December 2014

Non delivery of goods by vendor

Hi all,

I had recently paid a packer and mover group to shift some of my household stuff from Kolkata to Bangalore. He has given me a receipt and i have a copy of online payment made to him. the promised delivery was that withing 10 days, however its more than a month he has not delivered the goods. 

More importantly he is deliberately not answering my calls and refusing to give an update. I wanted to know what is the legal action i could take against him. Please advise. 

 

Rgds

BK



Learning

 3 Replies

ROHIT SHARMA (Legal Advisor )     02 December 2014

1. You need to file a complaint before the district consumer forum. 

Advocate Bhartesh goyal (advocate)     02 December 2014

Yes,file complaint before District Consumer RRedressal Forum against  packer and mover group   also lodge FIR.

DigiLawyer   23 August 2024

Now and then, there are cases when a customer orders the product on the fly and the vendor doesn't deliver it. The customer is counting the hours and seeing when the product is yet to be delivered.

 

We know how challenging it becomes when you don't want to miss those attractive offers or lucrative discounts that appeal to you but catch you waiting till the end.

 

That's why you need to be aware of what legal actions you can take to get the product delivered to your doorsteps -

Send a legal notice: Draft and send a legal notice to the packer and mover group, highlighting the breach of contract and demanding immediate delivery of the goods or compensation for the delay.

Consumer Complaint: If the packer and mover group fails to respond to the legal notice or does not resolve the issue, you can file a complaint with the appropriate consumer protection authority.

Civil Suit: If the consumer complaint process does not yield satisfactory results, you may consider consulting with a lawyer to file a civil suit for breach of contract.

 

Need real-time assistance for solving your legal queries? Visit our website at digilawyer.ai and receive personalized support from us.


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