Sbi credit card harassment

You request them to supply the entire accounts details 

Mr. Rajoo has given valuable advice. Kindly follow it.

This is exactly how this CC Company befools and loots our citizens. This whole drama is to escape from their liability and sh*t the burden on you.

You have posted that “However I managed to locate the settlement copy”

And “and wrote back to them along wih the scanned part of my bank statement”

You may reiterate that the amount as per the settlement letter/email copy has been paid and now the CC company should at once beg apology in writing and withdraw the status as “written off” from CIBIL record and clean your credit history and supply you a copy of CIBIL report with name of CC Company {which is a member of CIBIL} clearly mentioned in report and affirm in writing that this settlement shall have no adverse bearing on your credibility and loan taking ability in future at their cost and consequences.

As per RBI guidelines CC Company has to supply CIBIL report to CC holder against a nominal charge.

“To this,they are again demanding for the electronic copies of the receipts.”

The electronic reports imply that CC Company has sent it by email. You can search for these in your email id by applying search option.

You can demand that company should supply you the email id from which electronic receipts were sent and also their entire record of CC statements pertaining to your card number, and affirm that amount shown as debited in your bank a/c is not received by them.

You should also demand that company should supply you the name, designation, dept, address of the employee who was responsible for crediting the payment in you’re a/c, his reporting authority and HOD, so that you can charge them by name.

You may find the attachments useful.

If situation demands you can approach DCDRF, Lok Adalat, etc.

You can search the judgments against this company at

Confonet

confonet.nic.in/

You may find that in many of the cases this company has been ex. Party, and despite the orders this company commits same offence again and again. They are habitual offender, recalcitrant and adamant.

Some of the judgments are attached.

Some of the consumer helpline groups have good job. You can approach them too.

complaint@network18online.com

pehredar@moneycontrol.com

pehredar@network18online.com

www.grahakseva.com/

Credit Card Holders Association of India