My conversation regarding manhattan credit card..
Hi,
It is regarding my Manhattan credit card - ***************. This is my personal mail id.
I have a query on this account, this account has been closed long time back, but still it is showing as active. This is quite shocking.
Please send me the statement of account.
Could you please provide me the full information on
1. Who is responsible/dealing with this account either Manhattan or Standard Chartered or Shaha finlease
2. It is very strange, but i m not aware of the process to close the written-off account
3. How and when can i receive the No Dues certificate
Also, I can see there is breach of law in many ways. The banking/non-banking institution should not encourage itself in following such methods.
Please look into the issue and do the needful asap.
---------------------------------------------------------------------
Customerservice <Customerservice@shahafinlease.com> wrote:
Dear Customer,
Thank you to writing us.
Please share your contact details, so we can help you on this.
Regards
Customer Care Executive
For Shaha Finlease Private Limited.
-----------------------------------------------------------------
Please send me the statement of account.
Drop me the email with the required information, as an advocate, I don't encourage verbal communication.
Also, do let me know, who is the head of the unit and who is going to manage my account. I would like to close the issue sooner. So I suggest for the concerned person/responsible head, to drop an email with their views on the account.
Let me know the possible solution to close this account and this should not create any issues in the future.
Please do the needful.
--------------------------------------------------
Hi,
I have received a call from one of the representative(Avinash: 022 - 61401696) from shahafinlease.
As discussed, as per shahafinlease, the card was offered in 2006 and was blocked in september 2007. The balance outstanding is 29,348/-. Now this needs to be cleared to get Post WO Settled in CIBIL.
But if 2yrs interest is paid on this balance which sums upto, total of 75,000/- (includes balance outstanding and interest).
As told, If I pay this balance of 75,000/- then No dues certificate and CIBIL clearance will be given with NIL outstanding, so this can enhance my CIBIL rating.
Now,
1. why did manhattan sold my account to shahafinlease. Didn't it entertain, when i was paying the interest. Due to some untold reasons, if i m unable to pay the balance, they could have informed CIBIL.
2. Why did shahafinlease bought my account, without knowing any details.
3. Why is shahafinlease holding my details and on whose behalf it is interacting with CIBIL. Is it just to scrutinize and extort money from the individual citizens.
4. It doesn't look reasonable and fair ways of how the financial institution has to excercise as per the RBI guidelines and IPC sections..
This account is hopelessly time barred. And I don't have funds. It is very very difficult to pay even the outstanding.
Also, I have informed earlier, it is better to avoid verbal communication and to have mail interaction. As these can act as evidence for any future actions. Please inform your team to have written interaction and not to call me.
As an Advocate, I request you to help me in closing the account asap. It is burden for both of us.
Thanks
--------------------
