Misrepresentation and fraud
md ismail
(Querist) 23 March 2015
This query is : Resolved
Iam from hyderabad. After the expiration of hosting service for renewal i opted a new service provider as earlier company was asking higher amount for renewal. On last week of feb 2015 i contacted "manas hosting" a bangalore based company for website hosting and website migration service. Once the sales team got my number they called me day and night repeatedly for one week giving offers. I accepted their offer of 5000 for 15 years hosting service + 3000 for websites migration from earlier hosting co. To manas hosting. I paid them through net banking on 3rd march. Once i done the payment they started avoiding me. Daily im calling them again and again but no one is completing my work or assisting me. When i call they ask tickect no. Then ask to give 2 mins or 30 mins and they promise everytime that they will call back but never call. Sometime tell me that their technical person is went for lunch, sometime tell they are in meeting, sometime tell it will be completed in 30 mins and also tell that their internet is not working. When I ask to give phone to manager or talk strictly they just drop my calls. They are now just not lifting my calls. I paid them total 9000+. When i read their reviews over internet i came to know that there are hundreds of similar cases. I want to file a police complaint. But i want case to be solved in hyderabad not in bangalore. Its now 23days of my payment. My websites are down, not getting any emails because of that domain expiry. Because of sites we are unable to market also. We want to claim our money back and damages for fraud and damages for loss of business and for mental torture...please assist me...thanks in advance
md ismail
(Querist) 23 March 2015
If at any point have a doubt please ask me
malipeddi jaggarao
(Expert) 24 March 2015
You have sufficient knowledge in the field. Why did you not verify their credentials before making payment?
First to protect your business, you make alternative arrangement and fight against this company by lodging a complaint in cyber crime police station with all the available evidence. Once you file the complaint it is not in your hands for the outcome.
Rajendra K Goyal
(Expert) 24 March 2015
Agree with the expert first to protect your business by making alternate arrangements.
You can lodge police complaint for fraud or complaint under Cuber crime.
Can file case for recovery of money paid and compensation.
T. Kalaiselvan, Advocate
(Expert) 27 March 2015
Expert Mr. Malipeddi Jag Rao has given the practical suggestions to tide over the crisis, you may follow it.
