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Anonymous User (NA)     27 December 2017

A case against builder for deficiency in service

Experts,

I booked a flat in greater noida in Nov, 2012. Possession date mentioned in builder-buyer agreement was Dec, 2015. Builder has now started offering possession after delay of more than 2 years. But before giving No Dues Certificate(required for execution of sublease deed) builder is asking buyer to sign an undertaking that buyer is fully satisfied with everything and buyer will not ask for any kind of compensation in future.

I want to sue builder for following things, but only after taking possession of my flat.
1. Compensation for delay in possession, even though builder is offering 5 sqft , that is too less if I compare against emi and rent I am paying. Also builder has stopped paying any delay penalty just by offering a letter of possession(final demand letter) but actual possession(handover of keys) will take good 6 months more.
2. Opportunity Cost
3. Change in layout without customer consent - Builder sold me flat by showing me an old layout and actual layout was approved at a later date. I don't have layout attached with my agreement but I have old catalogue as proof.
4. Park view charges - Builder charged me park facing charges, but there is no park in front of my unit and builder is not willing to refund/compensate for this.
5. Bay window was promised at the time of booking but there is no bay window in my flat.
6. Extra burden on buyer because of GST - builder is charged 18% GST on balance amount, had he given possession on time, buyers would not have to pay GST.
7. Not able to take benefits of income tax on home loan
8. I paid 1L for club charges, but club will still take 1-1.5 years to complete.
9. Project is completed partially, so many common facilities are yet to be completed like parks, fountains, club etc.
10. Exuberant charges e.g 25000/KVA + 18%GST for power backup, 10000/KVA + 18% GST for electric connection, 25000 + 18% GST for dual meter.


Now I have following queries
1. what are my options as a consumer provided I'll sign an undertaking that I'll not ask for compensation?
2. Is my decision of going legel after taking possession make sense?
3. Do I have a sound case against the builder?
4. which legel route shall I take to a swift grievance redressal?(state consumer forum, national consumer forum etc)


Thanks in advance for your patience and valuable time. Please guide me.



Learning

 2 Replies

R.Ramachandran (Advocate)     27 December 2017

1. Whether State Consumer Forum or National Consumer Forum would depend upon the amount of claim - (i) above Rs. 20 lakhs and upto Rs. 1 crore = State forum  (ii) above Rs. 1 crore = National Forum.

2. Best course is to approach the Appropriate Consumer Forum - make your claim before taking possession.  (The petition has to be properly drafted - otherwise the drafting defect itself may harm your interests)

3. Once the case comes before the Consumer Forum and the Opposite Party (Builder) files his reply - depending upon the fact situation, you may agree to take possession subject to your reservations and claims.

Ajay sharma   27 December 2017

Contact me directly, 

AJAY SHARMA 
Advocate 
HIGH COURT of j&k
Supreme COURT of india
Cell 09906298380, 07780894498 


Kindly note
Consultation fee of 4000/-

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