Bank ignored form 15g

Does bank agree that 15G form was submitted by you.

15G shouldbe prepared in triplicate and acknowledgment should be obtained from bank under proper seal signature with date. If acvknowledgment is available you can hold the bank responsible for deficient service.

If the bank had entered the 15G in their computer system the lapse should not have happened.

If you can somehow excercise your resources, influence and obtain a letter or even a note on your letter, from bank confirming receipt of from 15G, you shall have some evidence.

Customer should always obtain acknowledgment for each and everything from all establishments including bank.

Thank you. I do have a copy of form 15G stamped by the bank.

Can I hold the bank liable to pay this tax amount?

RBI has issued guidelines and accordingly banks have prepared and posted their compensation policy on their websites.

You may first lodge written complaint with BM of the bank under proper acknowledgment and demand to supply reply by redg/speed post only say within next 7 days, and then escalate to RM/CGM/AGM etc or even Nodal officer/Chairman of the bank. If the BM and bank fails to supply reply and award compensation you have the option of approaching BO ( if it accepts such complaint), DCDRF, Civil Court etc.

You may demand loss of interest on your hard earned monies, and to pay you interest on deducted amount which you shall be able to get after say 1.5 years, cost of visiting the bank (travelling, aprking etc), phone calls, typing charges, cyber cafe-internet charges etc and round off the amount to as deemed fit by you, mental tension, harassment etc.Let the bank offer you an amount as per their policy.

Thank you very much. They have promised me a response by Wed. 3rd.

agree with kumar doab, though he is normally very anti bank

good luck audrey.