Dear all,
My client had availed the services of the bank for one of the schemes of the bank. The bank had well informed my client to deposit certain amount for as processing charges for the scheme to be allotted to my client which would be non-refundable. My client had deposited the amount as required by the bank for processing. During the processing, my client wrote to the bank cancelling the scheme and requested for reimbursement of the processing fee. The bank replied stating that the amount was towards the processing of the scheme and hence non-refundable. My client states that as it is a huge amount and when they have cancelled the scheme during processing itself, they are liable to get back the processing amount.
Now what stand can we take to get my cleint the processing amount. The processing amount is Rs.10 lakhs and when we have not availed that scheme and we had cancelled it, ,my clients are reluctant to get the amount forfeited as its a huge amount. We have decided to send them a legal notice. How do we go ahead ad prove our stand. We expect atleast part of the processing fee to be reimbursed as we have cancelled the scheme. Please guide me.
thank you
