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Ayush Mishra   19 May 2019

Bank revealed account details

Hi All,

I need help to know how to proceed legally if bank had revealed the important account details and account statement to third person, please help


Learning

 2 Replies

SIVARAMAPRASAD KAPPAGANTU (Retired Manager)     20 May 2019

Who is the Third Person? Law enforcing Agencies, Income Tax authorities can obtain bank details with proper authorisation and banks are legally bound to give the same. If it's others, Bank is at fault but onus of proof is on you to prove that bank did not keep your account details secret and deliberately handed over to thers.

G.L.N. Prasad (Retired employee.)     20 May 2019

First, issue a notice under CP Act and seek all documents basing on which account details were provided to third parties.  Then if you find violations make a complaint before District Consumer Forum for deficiency of services as maintaining the secrecy of customer's transactions is a foremost legal obligation of Banker from times immemorial 

The main exemptions to this obligation are 1.Providing that information to a fellow banekr 2. In Bank's own interest 3.As per directions of law enforcement authorities including Court, Police, income tax authorities etc.


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