Satish Kumar Anand (Prop.) 26 September 2017
Sir,
I am a businessman dealing in newspapers and magazines.
I receive a lot of coins from the hawkers who sell my newspapers. I am getting around Rs. 4000/- in coins.
But while going to deposit them in the bank, they accept only Rs 1000/- and that too 2/-, 5/, and 10/- coins. They refuse to
accept 1/- coins. They don't care even for showing circular issued by RBI to accept coins of all denominations.
Please let me know, what action I can take in this matter and how can I persuade them to accept coins.
Can I file a FIR if they don't agree?
S K Anand
Katihar (Bihar)
Dr. MPS RAMANI Ph.D.[Tech.] (Scientist/Engineer) 27 September 2017
This is not a criminal case. Hence no FIR. You can complain to the banking Ombudsman. But before writing to the Ombudsman, write a letter of complaint to the Bank Manager and find out what he says. Ask him to give a written reply.