Hi
A friend of mine had been tricked into taking a loan by one of her friends who ultimately used up all the money and went abroad. My friend was unaware that the loan had not been paid back. Now she is getting calls from the bank's recovery agent asking for the loan amount. These agents are also calling up the people whom she talks frequently to. They are using threatening and abusive language. I want to know that is it legally permissible for the bank's agents to call up other people? Also, are they allowed to disclose about the debt to someone not authroised by the borrower? If no, then how can she ensure that this does not happens? She has full intentions to pay the loan but she is unable to do so as currently she is jobless and she belongs to a financially-impoverished family.
