LCI Learning
Master the Basics of Legal Drafting in All Courts. Register Now!

Share on Facebook

Share on Twitter

Share on LinkedIn

Share on Email

Share More

Kannan RK (IAS)     15 December 2015

Complaint against a corporate

I purchased a paked product of a reputed company . I had a few pieces of it and later on I found an insect in one of the pieces . Me and my family members who ate the pieces started to Vomit and suffered from severe health issues. 

Can you please tell me procedure to file a complaint against the firm ? 

Also please let me know the process to claim a compensation.

Please help.



 5 Replies

JustAdvisor (IT)     16 December 2015

1. Preserve the opened piece with whatever is left over. Preserve other packed pieces as they are (they also might contain insects - if they do - you are lucky). Preserve your invoice by which your purchased the packed food.

3. Preserve medical bills/prescripttions and get a doctor's certificate if possible that your condition was due to insects.

3. Send the stores and the manufacturer a notice through your lawyer and you can file a complaint in the consumer forum.

Your case reminds me of classic case law Donaghue vs Stevenson :)

Adv. Yogen Kakade (+ 91 9225510883)     16 December 2015

Hi,

This is certainly a serious matter.. Contact the nearest police station to file a complaint and call the food and drugs department to get the sample from you for investigation.. also consult a doctor and get the medical report.

Adv. Yogen Kakade

Jurycon Incorporation

Advocates & Consultants
Email: juryconincorporation@gmail.com
Web: www.juryconn.in  

K.S.Srinivas (Advisor (HR))     18 December 2015

File a complaint with the District Consumer Forum and also lodge a complaint with the Food and Drugs Inspector.

T. Kalaiselvan, Advocate (Advocate)     25 December 2015

Advised well by experts above, a complaint with Food and Drug control Inspector besides a complaint with consumer forum shall be next steps to be followed in this regard.

Kannan RK (IAS)     09 January 2016

Thank you all for your valuable suggestions.

I have lodged a complaint to the district consumer dispute redressal commission.


Leave a reply

Your are not logged in . Please login to post replies

Click here to Login / Register