Repco bank not giving the collateral document

In place of verbal communications  submit your letter stating the facts of settlement of  of your loan and ask to release the documents say within 7 days thru registered post/speed post at their cost and consequences or to confirm to you the date time venue on which you can collect the documents by hand, and obtain the acknowledgment of your letter from the bank under proper seal signature and diary number.

Once the bank replies you can state the mortgage of property worth 25 lakhs of other person.

You can ask the bank to supply the certified copy of the communications of the bank to the other person.

Has the other person refused or not responding to pay the bank.

You shall be able to deal with the matter once you have the documents in writing.

The Banks have adopted this practice. However, it is totally illegal. You can serve a notice upon the Bank asking them to return the documents otherwise you can make a complaint in the matter to Banking Ombudsman and also can go to the Court. Bank would certainly be the looser.

thanks for giving me timely response

You can ask for the return of the documents through consumer court also. This will be treated as deficiency of service

You need to check up the fact that whether you have extended guarantee to any other liability wherein mortgage documents have supplemented 

You can approach the court for return of documents provided you have not extended the mortgage to any other loan. For any further help ravee53@hotmail.com