According to the terms of contract; the franchisor appoints a Arbitrator (who happens to be a lawyer).
The Arbitrator takes up the proceedings, conducts enquiry but do not pass an award even after one and half years time after the date of enquiry in spite of several reminders from the Franchisor. Later the Franchisor comes to know that the Arbitrator has got influenced by the Franchisee who is now has become his tout bringing him new cases.
Pl suggest your ideas to bring this foul Arbitrator to bend on his knees.