Moksh Construction 16 August 2018
G.L.N. Prasad (Retired employee.) 16 August 2018
You can only beg some mediators that related to both of you, explain the borower's family what you have got in helping the borrower and bring pressures for their return of money they borrowed.
You have not explained as to the nature of loan and whether primary security is available or not. If there is no primary security, the bank may proceed on collateral security of your father's property and refund the surplus if any after adjusting their amount.
Bank can not remain silent, or sympathetic as they have provided you the public money they have borrowed as Deposits from General public, and for your personal relations, they are never bothered.
Now almost all banks are taking most drastic steps on war footing. Also remember that they might have taken your father's personal guarantee also in addition to collateral security, and those properties of your father, in addition to that property that was offered as security are at stake.
Even when borrowers are having assets, first they proceed against that asset that was mortgaged to them only.
Moksh Construction 16 August 2018
G.L.N. Prasad (Retired employee.) 16 August 2018
It is highly improper on part of the bank in disclosing the particulars to a co obligant.
Make on line complaint in the name of your father to the bank as follows:
To
Customer Care,
.............Bank
1.This complainant.......................................has offered his property as mortgage to the loan account of..........................at .......................Branch.
2.The borrower expied on...................and present status of the account is not known.
3.Complainant has on..................personally called at the branch for knowing details of outstanding and status and met one...............................of the branch.
4.The concerned officer refused to disclose any details or fact in he account, ignoring my status as co-obligant.
5.Please be informed that as co-obligants rights are denied illegally, the guarantor's obligations with that account cease to exist.
6.Please take this notice/complaint on record for improper and illegal actions of Branch to avoid further disputes in the account.
(...................)