Hi,
I have an urgent question and seeking your help, please help me you can.
Last month I got a call from a bank of which I am a credit card holder that I have been preapproved a number of rs. 5lakhs and that with Rate of Interest of rs. 11% for 36 months and I can close the account anytime, neither I have received any document nor any confirmation about the loan but directly got the amount credited into my saving account of the same bank, then I got a msg from CIBIL that a new account has been added into my account with ROI 42%, then immediately I have approached the bank then the bank assured me to wait for two days fr the resolution and now 7 days have been passed and I have not received any reply from the bank,
My concern is, I have been created by the bank, they have credited the amount into my account without any documents, due to lack of transparency I want to close the loan but they are charging me a huge amount to close the account when I have not used their loan amount yet.
Can you please suggest to me what would be the better way to prevent myself from the immediate and future loses and how can I come out from this loan trap without losing money and time.
Thank you Very much.
Pawan Singh
