@Querist,
Consumer courts are meant for compensation and comes under civil remedy and this doesn't mean you can't go for criminal cases.Since the Objective of both laws is different-
1.The Objective of Civil law to ensure the civil rights and compensation in case of any injury. Here 'Injury' includes both physical and mental injury.
2. The Objective of Criminal law is to punish the offender with penal provisions.
Where Objective differes,there is no question of conflict between these laws.
Hope that clarifies the issue.
Note-This reply should be taken as per the declaration given in my profile page.
Thanks,
Regards,