Good Morning,
I am not sure if this is right forum to place this question. I had purchased a brand new SUV from a showroom. It worked well for 8 years. Recently, the chassis simply broke while in a parked condition. The manufacturer is refusing to replace that part as he says it is out of warranty.
The insurance company is saying that since there is no accident they will not replace it either. This is very expensive part and I cannot afford to buy a new one and I want the manufacturer to replace it for me free of costs.
I checked some websites and it says that in India, vehicles are built to last 3 lakh kms running. Metal parts like chassis etc is not expected to break at all. What are my options ? How can I force the manufacturer to replace this free of cost.
Thanks
