I have applied for home in ICICI bank (Loan branch Vashi) 6 months back. Bank's sales person (Ganesh Dukhande, ICICI loan branch Vashi, Navi Mumbai) told me to pay franking charges so that he can disburse loan amount. He also send me Email regarding same. Next day I paid Franking charges of 15.5K in PNB bank. But then he told me that due to some legal issue of property; bank is not allowing to disburse home loan amount. From that day I am following up with Pranit Patil (working under Ganesh Dukhande) for my franking charges. From first day he is telling me that I will get franking charges amount which I paid. Now he is not even picking up my call; there is no response from them. What should I do now? I have paid 15,500 INR for franking charges.
