Ajay shah 29 October 2018

Harassment case against tikona infinet private limited.

My Tikona Billing Account Number: 129560578 . I had been using Tikona before but due to poor connectivity I had disconnect this service but they never arrived to my home for disconnection. So due to that I my selft disconnect the roof device . After reminding them to collect their device then also they never turn up to collect it. And sundennly after 6-7 months they arrived to collect the device but yes, I have the device and I return them and I am also proof that I had returned the device and also send the attachment in email.

Then after Tikona generated the bill of poor service and which I have not used. I have already requested for disconnection through an email on Jan- 16, Feb 17 and march 26th, but then also I didi not received disconnection. Even thopught I had paid upto FEB, But they never given disconnection and keeps on generating bills.

Now they have shared my details with some recovery agent who pretented to be Advocates, and keeps on calling me and kind of doing mental harrasment. So I want to ask Tikona Without my acknowlegement You have no right to share my personal details with 3rd party agents. I want to sue Tikona againt voilation of such right to privacy.And I am not liable to pay Rs.1,072/-

Please stop harrashing this is full and final notice to Tikona Infinet Private Limited.

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2 Replies

Isaac Gabriel (Advocate) 31 October 2018

Narrate the injustice/harassment meted out to you and claim damages for mental torture.

Umakant Mishra 09 March 2019

I am also facing similar problems. After having very bad internet for 3 months I wrote Tikona to discontinue my service on 11 Jan 2019. Thereafter they are harassing me by making regular calls, and sending me various amounts of bills and legal notices. One bill came for Rs 1005.17, another Rs - 448.61, another Rs 474.56, another Rs. 375.72 another Rs. 356.56 another Rs 482.17 and so on.

After giving a complaint against them about 2 weeks ago Tikona people called me up and said all the pending bills were adjusted and there was nothing more to pay from my side. But unfortunately they are again sending me notice to pay pending bills. Their latest bill amount Rs 474.56 has no base because I have already paid all their bills for the period I have used their Internet. I also paid Rs 82/- on 24 January which their executive told me to pay as a final amount.

Yesterday I got a legal notice from Tikona that I have to pay Rs 1500/- in case I fail to return the modem to them. But the fact is that Tikona people have already collected their modem and all other accessories from my house about a week ago. After receiving their equipments they should ideally send me an acknowledgement of receipt but instead they are sending me legal notice to pay Rs 1500 towards the modem.