@Dr. MPS RAMANI Ph.D.[Tech] indian telegraph act is irrelvant for telecom providers , it only protects dot , a memorandum from ministry has been released which has reached all the consumer forums , i have confirmed at local forum .
bsnl has been providing deficient services , breached consumer charter and trai regulations , over charged me , changed my plan and tarrif without my consent and not did not inform , and on the top of that they are not ready to accept their error , i ran from pillar to post , no official is ready to take the responsiblity .
at consumer forum i was told , i need to send a legal notice , i do not know what a legal notice is ,
i already have sent written letters to cgm , gm and appelete authority over this matter it has been two months and no action has been taken ,
if that letter will be counted as legal notice i am good to go ,
or there is a thing called notice on some kind of official paper ? or judicial paper , or any format , which i need to send , i will like to send that .
i do not want to involve a lawyer as i am a student and i do not have money to pay to lawyer .
i no longer want to visit bsnl official i have been doing that for last 6 months ,
i am liver patient and i suffer from liver tumor , i have suffer enough , i want to file for deficient services and harrasment . i am ready for supreme court , but i wont live them untill they pay fine , i do not mind where fine goes , some trust , or me , i just want them to be punished for curel and cold acts and their malpractice . thanks . for answering .