How to protect my family from harressment.
I have a Personal Loan with Icici bank from 2014 , which I have paying my EMI without delay from then on the ECS date that is the 1st of every month.
- I had been laid off from my company last August 2017, and I had updated the same to Icici bank.
- I have been continuously paying my EMI even when I had my parents surgery and I too had to undergo surgery though with some delay in the date of EMI due to lack off funds. I would do some online documentation work and as soon as I get my payment for the same I would make my payments for the Loan.
- Last month I called up the bank asked them the details to pay and paid my EMI on the 7th of May 2018 on my own.
- I joined a new job on June 1(which I had informed the bank).
- I am Single Mother living with my very parents who are 80+. I have been getting harassing calls from loan agent from 6th June 2018. The Loan agent was using indecent languages (things like name calling and cat calling me since I am a women).I had continuously tried to make him understand but with no success. Yesterday I called the customer care number of ICICI and informed them of this harassment and also of the delay in payment.
- Today the same came home when I had gone to office . Though my parents informed him I had gone to office. He started to shout and threaten them. I spoke to him over a call during that time and the same mode of speaking continued. So I asked my family to close the main door and the agent kept on ringing the door bell continuously.
I have never told agent or the bank I am not paying I have only requested time since there is a delay in money coming in.
