Hello members,
I bought a lumia 640 from flipkart recently.just after one or two days its outer battery side cover developed a minor crack,reason for which are unsure.it may be fall me trying to force open the cover,but it was just about 4mm.And the phone continued to work normally.But after a month or so later its display has become garbled.I approached the service center as well as company,both say that since it has a crack on outer cover,its warranty is void,and you have to shell out rs 5000 for new display.I want to know from the fellow members whether the right of the company regarding minor damage to set voiding the warranty are absolute,or consumer has some say regarding this.can i appraoch the consumer court for relief and can i get it from there.kindly enlighten me..
