What is this establishment: Industrial or Commercial? Company must have displayed the registration certificate near entrance on notice board.
What is the nature of business of this company?
You are in which state and HO/Redg. Office of the company is in which state?
Does the payment of Wages Act, Industrial Establishment Standing Orders Act/Model Standing Orders apply to it? The DLC in O/o Labor Commissioner can confirm it.
You have posted that:
--------“The said product has been billed, payment received”
There is no outstanding at the end of employee.
The dealer has received the payment and the matter is between the dealer and customer.
However are you aware of any T&C stated in appointed letter, service rules, that states that customer has to pick up delivery from the dealer and if the customer does not pick up the employee (or Ex. Employee i.e. even after the employer-employee relationship is terminated) that has completed the deal can be penalized in any manner…………..
--------“My resignation letter was accepted, I returned all company documents and artifacts, filled and submitted all forms.”
There is no outstanding at the end of employee.
However have you obtained acknowledgment of all forms from the company?
----------“the reason for the hold up being described “
Who has described the reason……………………?
You may escalate the matter to good offices of appointing authority, MD, Chairman, Company Secretary……………………..narrate all representation made so far mentioning dates, names of company personnel……………………………..and explain………………..and conclude that there is nothing pending at your end………………..the documents and payments (provide detail) by bank DD only should be supplied to you by redg. post only……………………………….so as to reach you in next 7 days. You may add that a postage prepaid self addressed envelope (as purchased from PO) is attached herewith……………………………..
Such matters are best resolved by applying goodwill, rapport, exceptional levels of persuasion, persistence, reasoning, negotiation skills. Employee should develop these skills. These skills can be acquired.
If despite the best and sincere efforts good office does not resolve and provide relief,
the employee can approach:
-Lawyer/Law Firm: A legal notice by lawyer can drill sense into the heads.
Employee should retain access to a competent and experienced labor consultant/service lawyer and proceed under expert advice of his lawyer.
Almost all employer are crafting contracts with T&C inserted into these which are beneficial for the employer but restraining and damaging for the employee………………….
- trade union leaders
Majority of the employees refrain from becoming member of trade unions which is their loss.
Trade unions can negotiate service conditions for the benefit and advantage of employee.
Employers should have ‘Works Committee’ in which representative(s) of the employee are made member and even Chairman……………….
There should be Grievance Redressal Committee in company………………..
Be a member and educate others to form IC, trade union in company and trade……………
-Inspector under Shops and Establishments Act: one of the duties of Inspector is to ensure settlement of dues etc………………
e.g. Delhi Shops and Establishments Act : 37. Powers and duties of the Inspector: (b) Duties of the Inspector
(i) that in dispensing with the services of an employee the provision of the Act and Rules
have been complied with and no dues payable under the Act or Rules have been
withheld
- Inspector under Payment of Wages Act (applicable to all employees drawing wages as per def. of wages in the Act up to Rs.18000/pm),
2. Definitions.
3*[(vi) "wages" means all remuneration………………………..
(d) any sum which by reason of the termination of employment of the person employed is payable under any law, contract or instrument which provides for the payment of such sum, whether with or without deductions, but does not provide for the time within which the payment is to be made;
-O/o Labor Commissioner:
Time for Payment of FNF dues is max. usual pay day………………
SCHEDULE I
[MODEL STANDING ORDERS IN RESPECT OF INDUSTRIAL ESTABLISHMENTS NOT BEING
INDUSTRIAL ESTABLISHMENTS IN COAL MINES]
13. Termination of employment:
(3) Where the employment of any workmen is terminated, the wages earned by him and other dues, if any, shall be paid before the expiry of the second working day from the day on which his employment is terminated.
16. Certificate on termination of service.--Every permanent workman shall be entitled to a service certificate at the time of his dismissal, discharge or retirement from service.
NOTE. - There is a provision under this Act for issuing a service certificate at the time of dismissal, discharge or retirement and every person is entitled to take such certificate.
-Civil Court
There are threads to suggest that employee can approach police and lodge criminal complaint under sec 406, 420……………………………….
And to treat the unpaid wages as debt on employer and approach the employer as creditor …………..
e.g;
https://www.lawyersclubindia.com/forum/details.asp?mod_id=72011&offset=1#.Uf-LaNKAqWN