Non payment of tatadocomo bill

The subscriiber has to inform to disconnect in writing. Then in will be consider by the company. Have you done so ? Oral information may not consider any authority.

You have posted that:

“Now after I got April bill I called up agian the operator and threatened them to disconnect to which they took the compalint and disconnect it.”

The company has accepted the instruction (given by you) on phone this time, to disconnect.

The company did not act on instructions (given by your parents) by phone prior to this.

The company may claim that they need instructions by subscriber (you) to disconnect and it can not accept instructions from any one else (parents).

If there is a clause to cal from registered phone number it may also be cited.

If there is no such need/clause, you may cite previous calls made to company (quote the phone numbers, date, time of calls, name of the CCE who attended the call) and clarify that company failed to act and you are not at fault. You can also demand the call log data/call recordings from company.

Customer should always demand complaint/transaction number

Do your home work and reply to the legal notice.

If the need be escalate to MD, Company Secretary, CEO. The contact details might be available at web site of the company or on the bill.

Normally private telephone operators do these type of tricks.  You should be alert, otherwise they will hack you.  Even if you complaint orally, they have to disconnect the telephone.  But the company is money minded, they will try to escape from disconnecting as they will get profit.  You should have send registered post or should have personel visit and would have taken acknowledgement of disconnection letter.  

Anyway Rs.550/- is huge amount.  As you have not made any calls, i think the minimum rental will be only Rs.200/- Pay only that much otherwise go for Consumer case.