Dear Sir/madam,
I am running private ticket booking office for bus, train and Air tickets, on 22/04/2014 booked a air ticket in ETHIIOPIAN AIRLIN for 2 passengers from MUMBAI TO WINDHOEK( Country: Namibia), journey date onward 03/05/2014 and return journey on 11/05/2014, total cost ot the ticket is 1,31558-00.
due to their personnel reason passenger not able to journey by the same flight and asked me to cancel the ticket, if i go for making cancellation, customer care people telling that, ticket is not non refundable and not changeable.
pl guide me how to get refund
PRADEEP KUMAR, N
MOB: 9008262583,
SHIMOGA, KARNATAKA
