Sen Hens (Consumer Rights Officer) 20 December 2010

Procedure to file a Consumer Complaint

When you are cheated by a company after purchasing a product or availing a service, it is very common and obvious to go through the emotions like anger, dissatisfaction, revenge against the company who cheated you.

To submit a file of consumer complaint you have to go through some proceduce or follow some steps which are as following:

1. Collect relevant documents of your product.

2. Send a legal notice to that company.

3. Hire a legal representative.

4. After all you prepare your complaint and file it.

Its all about the steps to file a complaint, if you have any comments or suggestions then you are always wel come.

Thanks

Customer Complaints

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5 Replies

SACHIN AGARWAL (ADVOCATE) 20 December 2010

It is necessary to have a bill in proof of your payment.

Deepak Vasudevan (Tech Architect) 21 December 2010

I would suggest a read/visit of ICRPC which has an in-depth information about consumer litigation issues:

https://www.icrpc.org/

Alok Tholiya (self employed) 21 December 2010

And after filing complaint loose ur sleep, mis ur office, get harrassed, bribe the court clerks, run piller to post for few yrs and then rarely u will get fair judgement. And ur advocate has already made money.

1 Like

Kanaksinh P.Boda (Educationist/Lawyer) 21 December 2010

ICRPC is an NGO, which helps you to fight you own case without lawyer. I have won one case with their guidence and the results came within nine monts only. The best part is that there is a time frame within which the Forum is suppose to deliver so do not get discouraged and go ahead. All the best.