Hello Legal Team,
Broadband company assured to provide internet at the speed of 10mbps and took Rs.3,000. After paying money they put just a network cable and connected to PC, which is not at all working. We called customer care many times, each and every time they just assured to resolve the issue by providing docket number. But problem is not at all resolved and our work was disturbed a lot.
Now my question is can we take that particular broadband company to customer court for providing these kind of service and what will be the procedure.
Pls advise on this.
Regards,
Manjunath