Last Tuesday one of our relatives, a lady, faced a lot of verbal abuse from one of the other occupants (mr. X) in her apartment building. The issue was about who is supposed to pay for a damaged drainage pipe, which was damaged by mr. X's workman (while trying to cut down a tree on the wall near the pipe). When she asked why mr. X had done that renovation without informing her beforehand, mr. X started hurling abuses at her. she has already lodged a G.D. at the local P.S. but the police never came to investigate - instead they tried to make excuses not to file a G.D. even and even mentioned that she must have said something to mr. X first. The police did not even consider that she was alone in her apartment, in the afternoon, when this happened.
Is there any legal recourse to this? unfortunately she does not have any visual evidence of the incident and the other occupants are too afraid to testify against mr. X.
Could someone please advise?