Hi all,
I am Srinivas working with a organisation in Chennai. As part of employment, all of us are having Mediclaim Group Insurance enrolled with a well-known insurance service provider.
As part of insurance cover, maternity benefit is also included. I incurred around Rs. 36000 during our child birth and submitted maternity benefit claim forms with all the original bills in Oct-Nov 08 to the Third party service provider (TPA). As per their notification to the company, they have said we can claim upto Rs.30000 for maternity benefit. Based on the above, pls clarify me the following
1. There was a huge delay of 4 months to process my claim and suddenly i have been informed that my claim has been rejected. But, vendor is saying that he will talk to underwriter and get it done. Moreover, i am already paying interest for the loan i took for the same, with this delay i lost hope on them. What is the remidy for this?
2. I would like to take this seriously because they wasted so much of time and put me in severe hardship. I want the market to know about their poor service. What shall i do to claim damages?
3. Is there really anyway to get my claim?
Please clarify me.
Thanks in advance.
Regards,
Srinivas
