Sunil Verma 21 July 2017
Arjun Kohli 21 July 2017
Approaching the Grievance Department is one option but as you have written already about the blame game, I guess that's only going to of procedural help. Write to the relevant Minister about the issue directly and request an inquiry. Further if nothing works, you could file an RTI in the said matter.
Kumar Doab (FIN) 21 July 2017
The Instt. Might have sent your docs by Redg. Post.
Download the tracking report from India Post website and/or obtain POD from PO and certified copy of run sheet of postman.
Kumar Doab (FIN) 21 July 2017
Nobody knows who will send it 1st to whom then 2nd one to whom.
Find out and ommunicate with them in writing.
Or pursue RTI route.
Try by sending tweet to minister….