One person hired a services of another for custom clearances, more precisely, my client handedover original document to the agent to file in the customs. Custom clearences had 1 year time limitation.
But, the agent kept on lingering the matter on one pertext or another, at one moment, in his mail, he also made a false statement that he has submitted the document. But, he did not and 1 year lapsed and my client lost his refund amount which he was suppose to get from customs.
Is suit for damages along with compensation maintainable against the agent?
Also, can i go for criminal case of crminal breach of trust and cheating along with it?
Please let me know. Thank you.