My father purchased a pre-paid connection of a mobile company. After three months, I started using it as I couldn't get a connection in my name since I didn't had a voter card or a driving license. A service was activated on my number without any request from my side and I was charged more than 200 rs for it at the rate of Re 1/ day. When I came to know about it after more than 3 months, I lodged a complaint with the customer care. The customer care representative acknowledged that the service was activated without my knowledge and that I will be reimbursed. I have even recorded that call as an evidence. But that hasn't happened till date. I have explored all the possible remedies including writing to the nodal officer but nothing has worked. Now I want to file a case in the consumer forum. What I want to know is that whether the fact that the connection is in my father's name and not mine, bars me from filing the case or I can file the case?
Thanks in advance
Shivam Arora
