Dear Sir/Madam,
For more than year my parents are facing water leakage from the ceiling in one of the room. We spoke several times to the flat owner who stays above us to fix this issue since we cannot do anything on our side. But he does not want to repair his bathroom. Now the problem is that the leakage starts to grow more and I'm afraid that it can provoke electric shocks or fire.
As my parents are quite old and do not have sufficient funds, could you tell us the procedure to follow?
Thank you.
Best Regards,
Anand