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Sudarshan (sales manager)     05 April 2013

Written off personal loan

Hello Learned Lawyers,

I have taken a personal loan from HSBC in 2006. Due to financial troubless and lving jobless with family for close to one year through 2007, I couldn't make proper repayments. When HSBC approached me in later part of 2007, I have come to a settlement with them and requested for some time to pay the amount which agreed at the time of settlement. Stating the same, I have taken a hard copy of settlement letter from HSBC. I made the payment as promised and then received a hard copy from HSBC saying that the loan is settled and my current balance is 0. I still hold both the letters with me. 

Later I was approved of a Credit card from HSBC itself and also from other banks too. I also was approved of a home loan in 2010 from SBI. IN 2011, somone called me saying calling from HSBC and I am a defaulter. I told that I hold a letter from HSBC certifying that my balance is 0. It happened twice since then. When some of my loans got rejected, I applied for my CBIL score copy from CIBIL and understood that my account is with JM Fin.  I later did some research on internet and found that HSBC sold WRitten off assets to JM Financial. Not sure if JM is trying to reach me for repayments. The CIBIL reports read that my last payment is on 9-9-2011. Where I settled and made my last payment in 2007/8. Also the payment histroy shows that Days Past Duedate(DPD) in the year 2010 for all the months is 0. in 2011 it reflects as XXX for the months from May to October. And from Nov 2011 onwards it is showing as 900. Which means that that have reopened. The CIBIL account status shows it's WRITTEN OFF and Balance is 80,000. Where as I hold a letter stating it stands '0'. How do I settle this situation and clear the CIBIL records for future loans. 



Learning

 4 Replies

Sudhir Kumar, Advocate (Advocate)     05 April 2013

written off means not paid by you

ADVOCATE Prem Joshi (Advocate/ Legal Consultant)     05 April 2013

Write a detailed mail to HSBC management and keep a copy to bank ombudsman

Sudarshan (sales manager)     05 April 2013

I agree that I haven't paid it in full.. but as per the settlement letter given to me, I have paid whatever was agreed by both parties and then acquired a no due certificate. The certificate I have says, my loan account stands on zero balance....

Sudhir Kumar, Advocate (Advocate)     05 April 2013

it stands zero not because you have paid but because they have found worthless to sue you and written off loan


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