Consumer Protection Act,1986

Act No : 68

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Section : Manner in which complaint shall be made.

2*[12. Manner in which complaint shall be made. A complaint, in
relation to any goods sold or delivered or agreed to be sold or
delivered or any service provided or agreed to be provided may be
filed with a District Forum by--

(a) the consumer to whom such goods are sold or delivered or
agreed to be sold or delivered or such service provided or agreed
to be provided;

(b) any recognised consumer association whether the consumer
to whom the goods sold or delivered or agreed to be sold or deli-
vered or service provided or agreed to be provided is a member of
such association or not;

(c) one or more consumers, where there are numerous consumers
having the same interest, with the permission of the District
Forum, on behalf of, or for the benefit of, all consumers so
interested; or

(d) the Central or the State Government.

Explanation.-- For the purposes of this section, "recognised con-
sumer association" means any voluntary consumer association registered
under the Companies Act, 1956 (1 of 1956) or any other law for the
time being in force.

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