Surya 15 August 2016
Hi, This is with reference to the harrassment happening in our office (bpo company) with all employees and this is bcos of poor top management and their dirsuptive and threatening behaviour. This is leading to physically and metally harrased and employees feel insecured of their job. Please advise how to handle this situation and how to make management held responsible legally and take appropriate actions.
Ritesh Maity (Labour Law Advocate) 15 August 2016
What is the exact nature of harassment? Please describe each and every step carefully if you want some valid advice.
Moreover, if there is so called any "physical harassment" against the employees, then it is advisable to lodge a police complaint at the earliest.
Surya 15 August 2016
Thank you for the concern sir, I may not be able to discuss here. however pls let me know what is the maximum number of hours employee should work in a day or week? How many paid leaves are entitled in year and how many public holidays. what is the calculation?
P. Venu (Advocate) 16 August 2016
As it is a BPO, the working hours and other conditions are governed by the provisions of the local Shops & Establishment Act?
Surya 16 August 2016
Can you please explain on Number of hours working and paid leave rules.
Kumar Doab (FIN) 16 August 2016
First thing First; Generate irrefutable evidence.
BPO has to register.
Shops & Establishment Act of the state shall provide you all information you want.
You may also go thru various registers prescaribed under Shops & Establishment Rules of the state.
BPO employe's have also formd unions and trad unions are willing to embrace.
You can lodge complaint with:
Inspector appointed under : Shops & Establishment Act , payment of Wages Act, O/o Labor commissioner, police, court of law, higher officials of dept. of Labor, unions........
If you are unwilling to discuss better consult a very able Labor Law Consultnat/Service matters Lawyer....
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