sir there is a client who had purchased a vehicle in the name of firm, but unfortunately there was an accident in which the driver along with 3 other member of the family lost their lives and the car was also fully crushed (total loss), but after the accident the client couldnt found the driving licence of the driver as at that time client was not in the position to procure anything from the dead body due to huge loss to family.
now the insurance company is saying that we will not pay the insurance amount to the company as driver was not having the driving licence. so kindly suggest me that what should i suggest to my client.?? and where should i file a case. either in consumer forum or a recovery suit??
and whether a consumer forum is a right option for this as sec. 2 d debars a compay i think??