India Post assures that if there is delay or loss of Speed post article it will pay the Speed Post amount back to the customers.
https://www.indiapost.gov.in/SpeedPost.aspx
But, When we approach the India post when the article was delayed. India Post will only refund amount excluding the tax that they have collected.
For Ex. SP amount = 25rs. Collected.
At the time of refund they will give back only Rs.22/- and say that the remaining 3Rs. is of Tax and it may be collected from Service tax departement.
THE ABOVE ACT OF INDIAPOST AMOUNTS TO UNFAIR TRADE PRACTICES??
Please Guide