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Chandrakant (Accountant)     30 August 2012

Warranty on consumer product

Lifetime- 5 Years, warranty policy has been withdrawn by Videocon d2h services on his HD Box.?

Advertiment given by Videocon d2h for HD Set Top box in various news paper form 01.10.2011 to 15.11.2011 for HD settop Box warranty given for 5 years, accrording to that Adv. I have purchased Videocon d2h HD Box, on 01.11.2011, , now in Aug. 2012 face problem with product, Videocon stated that (We would like to inform you that lifetime warranty policy has been withdrawn by Videocon d2h services.)

can Videocon d2h service can withaw warranty & change in policy, is this changes effect back dated without Knowlegde of customer,
What action to take, where to file suit in consumer court in mumbai. for miss leading advertisement.


Learning

 3 Replies

Adv. Nikhil Seth (legal consultant (9867264707))     30 August 2012

videocon cannot withdraw without informing the customers .

The warranty for already bought products cannot be changed .

can you throw some more light on this you can file in consumer court your matter .

Adv. Nikhil Seth

Mumbai

Chandrakant (Accountant)     30 August 2012

Nikhilji, Thank you Sir. Can U give Addr. for consumer court in Mumbai,

Adv. Nikhil Seth (legal consultant (9867264707))     30 August 2012

district  consumer forum  near CST Station.


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