Hi,
This is with harrassment by Standard Chartered Credit Card. All this started in Oct 2012 when my dues were 60,000 but I did not have cash. Requested them for a grace period of 1 month. They denied in spite of me having a good credit balance for the past 2 years with them. Then I was asked to make minimum due of Rs.3000 to avoid late payment charges. I made it. And also I paid the rest of the amount also within a week of due date. But they charged an interest rate of Rs.2500 for Rs.57000 for 1 week. I said it is complete injustice and raised it to consumer care. They said it is as per rules and I am bound to pay. I mentioned that I won't pay.
After that, every month they have been adding 1000 change as latepayment and interest and now it has come to Rs.8500/- !! I raised this to our Honorable Banking Ombudsman as per RBI, they protected them telling it is their rules and RBI cannot interfere. Meanwhile, many harrassment calls have also added to this agony.
I wanted to know if I can get a legal help or just succumb to exploitations by these banks?
Thanks in advance.
