Microsoft has asked the buyer to get the original OS installed in the machines within a particular date failing which legal actions will be initiated as per the provisions applicable under the Information Technology Act,2000.The buyer is of the opinion that the retailer who supplied the machines is answerable to Microsoft as it is the duty of the retailer to get the applicable software installed before delivering the machines to the buyer.If or not the OS is original or pirated is the sole responsibility of the retailer.
But as per my knowledge a retailer only sell the hardware not software unless the OS comes preloaded with the machine.If the retailer has supplied the machine with pirated OS instead of the original when the machine comes preloaded with original OS then only the retailer can be held responsible.Kindly enlighten if the argument of the buyer is valid or not.