Dear experts
This is on behalf of my friends problem plz help us.
I travelled to Dubai on a company sponsored trip between 30th september and 3rd october 2012. On the morning of 30th sept. at the Hyderabad airport I bought a calling card at the Matrix cellular stall by paying Rs, 2500/. to make phone calls to India. I was informed that the card is strictly for making phone calls only and that it does not have pre-activated internet option.
I made calls to Hyderabad for a duration of 18 minutes during the 4 day stay in Dubai. On return the Matrix Cellular services tried to block a sum of Rs. 11000/ from my account without prior information. When I contacted them they informed me that the internet was activated on the card that I took and the bill came upto a sum of 29000/. I was specifically told by the person who sold me the card at the airport that the card has no preactivated internet. Also I did not use internet facility during the 4 day period.
Now the company has sent me a legal notice asking me to pay a sum of Rs, 29144/ with interest.
Since the calls I have made from the card are more than covered for by the 2500/ that I paid initially at the airport , I don't owe the company any more money.
Also attaching the legal notice issued by the conserend party for better understanding.
SUBJECT; legal notice on behalf of matrix cellular international services pvt.ltd for instituting civil and or criminal proceedings against the noticee in case of persistant and continous default.
.under instruction from and on behalf of our client matrix cellular international service pvt.ltd having its registered office at 7 khullar farms.mandi road mehrauii, NEW DELHI-110000.I do hereby serve upon you the following notice.
.That you noticee had approached and applied for a mobile connection to travel abroad from our client infurtherance at your request the representative of our client met with you and the customer Agreement Form (CAF) of our client was handed over to you.After reading and understanding all the standard terms and condition as set out jn the CAFof our client,you agreed to the said terms and conditions alongwity plans of payment for availing services of our client there after you signed the CAF and provided the necessary supporting documents to avail the service being provided from our client.
.That you noticee have signed the CAF and agreed to abide by all klthe terms,conditions of the CAF and had undertaken to pay for the service on the agreed rates.
.that on the basis of the acceptance of all terms and conditions and infurthereance of the documents furnished by you our client provided you with the connction no.551098630 under customer Agreement Form no.M2334839 .
.That you have admittedly utilized the services of the said number at the terms taht had been agreed between you and aou client.
.That as per the accounts maintained by our cient and the terms and condition of the CAF and plan of payment as agreed by you,upon availing the servies of the number 551098630 you have generated amount standing at Rs 29144/- due and payable by you the notice, this outstanding is a consequence of the usage of connection in accordance with the terms and conditions of the contract(CAF) and the plan of payment as agreed between the parties.
.Inspite of repeated reminders,request and assurances, you noticee have deliberately failed to pay your dues and have done so with ulterior motives.
.We therefore bave by call upon you the notice,to pay outstanding amount of Rs 29144/- along with interest @18% per annum from the date of amount due till date or actual paymennt with in a period of 15 days of receiving the present legal notce failing which our cient shall be constrained to initiate appropriate civil for recovery of the above said amount and criminal proceedings against you for cheating our client as well as criminal breach of trust under section 420 and 406 of ipc the imprisonment for which ranges between 1-7 yrs ro fine or both.Please note that you the noticee shall be solely responsible for the costs and consequences of the same.
.Incase you make the payment with in our period of 7days from the receipt of this notice you have the assurance of our client that no proceeding shall be instituted against you A copy of this notice is being retained in our office for further action if the same becomes necessary by your inactions and conduct.
.Should you wish to make the payment or have any discussion in this regard you are requested to contact Mr.chadrasekhar who is fully equipped to deal with you the notice in the matter
kindly ignore the notice incase the payment has already been made.
plz kindly help us in this matter how to proceed further in this matter.
