Hello Sir/Madam,
I was using a Reliance data card, I lost the card, so I cancelled the connection in July-2012 and I have the request Id and the confirmation for cancellation from Reliance communications.
I had to make the balance payment, for which I received a demand letter from Reliance and I made the payment on 14-November-2012, yes it was a delayed payment. On making the payment, they enabled my connection without asking me and without informing me.
It came to my notice only when I received the bill and I immediately called them to cancel. Though they cancelled the connection again, they continued to send bills, with penalty for late payment. They send a demand letter again, and they send me SMSs, mentioning that legal action will be taken using section 406 and 415-E of IPC. In spite of sending multiple emails and making calls, this is still not resolved.
And it is a big mental stress for me. Please suggest how do I take this legally.
Thanks a lot for your help!
Vasanth