Bharat (practice) 08 July 2008
J. P. Shah (RTI & CONSUMER ACTIVIST) 09 July 2008
FOR PNB, FILE APPLN UNDER RTI ACT WITH CENTRAL PUBLIC INFORMATION OFFICER [CPIO] AT HEAD OFFICE OF THE BANK. HE IS SUPPOSED TO SEND WITHIN 5 DAYS OF RECEIPT TO CORRECT CPIO TO WHOM THE MATTER RELATES. U CAN ALSO SEND TO CPIO OF THEIR NEAREST ZONAL OFFICE. U MAY REFER MY FILES ON RTI ON THIS SITE. FOR POSTAL SERVICES, FILE APPLICATION WITH CPIO OF POST OFFICE FROM WHICH YOU DESIRE TO HAVE INFORMATION.
U HAVE TO FILE CLAIM IN CONSUMER FORUM OF THE DISTRICT WHERE CAUSE OF ACTION HAS ARISEN I.E. WHERE TRANSACTION HAS TAKEN PLACE. IN CASE OF BANK/POST OFFICE, U CAN FILE COMPLAINT IN THE DISTRICT WHERE THEY HAVE A BRANCH/OFFICE
J. P. Shah (RTI & CONSUMER ACTIVIST) 09 July 2008
FOR BANKING PROBLEM I WOULD SUGGEST APPRACH TO BANKING OMBUDSMAN BY VISITING www.bankingombudsman.rbi.org.in THIS IS FAST, CHEAP AND EFFECTIVE PROCEDURE FOR PROBLEM WITH BANKS.