I worked for a firm(let's call it X) from July 2007 and resigned on May 2009. I was employeed in Pune, the company headquarters were in Banglore and the PF account was in Mumbai (Bandra).
In July / August, I submitted the necessary documents to withdraw my EPF. The company HR told me that:
- They have appointed a 3rd party entity for PF related work
- X is in are in the process of moving our PF accounts from Mumbai to Banglore, so it will take time.
- For the past 1.5 years, I have been following up with the company consistently. I still have not received my EPF.
- When I asked what my banglore EPF account number is, they said they did not know. When I asked what my account balance is, they said they did now know.
- Just yesterday, the company HR person told me that my withdrawal application 'bounced' from the banglore EPF office. That is when they realized that my account was never transferred from Bandra to Banglore.
- As of now, I do not know what my account balance is. I do not know whether the money is in Banglore or Mumbai. I do not know when I'll receive the money. I do not know whom to talk to.
Any ideas what my options are? Is it not my ex-employer's responsibility to provide me the EPF money? What if I need that money urgently?
Please guide me. This has been most frustrating.