Abdul Muqeet (Self Employed) 30 April 2016

Y-axis india pvt ltd is not processing my pf

Respected Sir / Madam,

Greeting of the day

Kindly be informed, I had filed PF application with Y-Axis HR department on 20-Feb-2016 and till now they have not processed my PF application.

I tried contact Ms. Lucy (contact person) and she is handling my calls and emails unprofessionally.

I tried reaching the front desk of Y-Axis, Ms. Vandana picked up the call and informed me that Ms. Lucy will call shortly, she didn't turned for whole day and next day I called up and Ms. Lucy informed she had processed my application with some consultant and I shall receive my PF claim within a month.

I had submitted my PF application on 20-Feb-16 and after filing an online complaint with PF office bearing complaint number ROHBD/E/2016/02233, Ms Lucy called up and informed me that application are pending from my end.

I reminded Ms. Lucy that why she didn't turned up to me as I submitted my application on 20-Feb-16.

I questioned Ms. Lucy that what she was doing from last 2 months? When I questioned her, she turned rude and started using foul language and she informed she will not process my application.

The two different replies from Ms. Lucy confirms that Y-Axis had delayed my PF application and they have unprofessional staff.

It was really bad experience working with Y-axis

Abdul Muqeet

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1 Replies

Kumar Doab (FIN) 01 May 2016

Do you have any evidence of having submitted PF forms (audio/visual/witnessed/minuted/receipt with seal and signature)?

If yes then the designated HR person ( e.g. Lucy) or employer itself has to attest the PF froms, submit to jurisdictional PF office in 5 days and supply the acknowledgment issued by PF office (for employee) to employee by effective mode of communication e.g Redg. Post.

The PF depty. does not allow any consultants. You have lodged online complaint. Hence this Lucy has asked you verbally, to submit forms again.